Workplace & Employee Experience Manager

About the role

This role involves being the primary contact for New York employees regarding workplace and culture matters. Key responsibilities include overseeing daily office operations, such as managing vendors, supplies, and building access, to ensure a functional and safe work environment. The manager will also collaborate with global Workplace and People teams to maintain consistent standards across different locations.

A significant part of the position focuses on enhancing employee wellbeing and engagement. This includes planning and leading initiatives that support company culture, as well as organizing internal events, team gatherings, and celebrations for US-based employees. The role also requires ensuring compliance with health, safety, and emergency procedures within the office.

Success in this position means effectively managing the US Workplace & Employee Experience budget, maintaining accurate expense records, and assisting with budget planning. The ideal candidate will be proactive and independent, taking ownership of tasks to build a positive and engaging workplace. This requires strong organizational and project management skills to handle multiple priorities efficiently.

The competitive salary for this role is between $80,000 and $115,000 USD, with the total compensation package potentially including a target bonus and equity grant.

Skills that matter here

• Microsoft Office: This role requires comfort with Microsoft Office for various administrative and documentation tasks.
• Google Workspace: The manager will use Google Workspace for collaboration and productivity in daily operations.
• Slack: Comfort with Slack is needed for internal communication and team collaboration.

Who this role suits

• You have at least three years of experience in office operations, administration, or people operations.
• You are highly organized and detail-oriented, capable of managing multiple tasks and projects simultaneously.
• You possess strong communication and interpersonal skills, coupled with high emotional intelligence.
• You are proactive, take initiative, and are passionate about creating a positive workplace experience.

From the employer

• Serve as the main point of contact for NY employees on workplace, culture, and employee experience matters.
• Oversee day-to-day office operations: vendor management, supplies, logistics, building access, and creating a smooth, organized, and safe work environment.
• Partner with global Workplace & People teams to ensure alignment across sites.
• Plan and lead wellness, engagement, and bonding initiatives that support employee wellbeing and company culture.
• Organize and manage internal events, team gatherings, and celebrations for US-based employees.
• Ensure compliance with health, safety, and emergency procedures in the office.
• Manage and track the US Workplace & EX budget, keep updated records of expenses, and assist in budget planning.

• 3+ years of experience in office operations, employee experience, administration, or people operations.
• Strong organizational, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with a high level of emotional intelligence.
• Proactive and independent, you take initiative and ownership without waiting to be told.
• Passionate about building a great workplace and employee experience.
• Highly detail-oriented and able to juggle multiple priorities.
• Comfortable with Microsoft Office, Google Workspace, and collaboration tools (e.g., Slack). Prior experience in a global, fast-paced, or start-up environment is an advantage.

• Competitive salary range: $80,000 - $115,000.
• Total compensation package may include a target bonus, equity grant, and generous benefits.
• Emphasis on diversity and inclusion in the workplace.