Affiliate Relationship Manager - MENA

About the role

This role involves managing and nurturing existing affiliate relationships within the MENA region for Binance. The focus is on strategic partnership management, ensuring affiliate retention and driving revenue growth through user acquisition and trading volume. This position is not about cold outreach or aggressive business development, but rather about strengthening established connections and fostering long-term stability.

A key part of the work includes monitoring affiliate performance metrics to identify growth opportunities and potential risks. The manager will address affiliate concerns, including commission disputes and operational escalations, while collaborating with internal teams like Marketing, Product, and Compliance. Success in this role means improving overall ecosystem efficiency by analyzing affiliate ROI and trading behaviors.

The ideal candidate will have experience in crypto or related financial industries, understanding exchange affiliate ecosystems and rebate mechanisms. They should possess strong relationship management and analytical skills, capable of interpreting performance data and negotiating commercial terms. A patient, service-oriented mindset with high emotional intelligence is crucial for detecting early signs of churn and maintaining partner satisfaction.

The annual salary for this remote position ranges from $98,000 to $162,000 USD.

Skills that matter here

• Affiliate Marketing: This role requires experience in affiliate marketing to manage and grow relationships with existing partners effectively.
• Key Account Management (KAM): The position involves managing key accounts, similar to KAM, focusing on partner retention and revenue growth.
• B2B partnership management: Experience in B2B partnership management is essential for developing and maintaining strategic relationships with affiliates.
• relationship management: Strong relationship management skills are critical for handling sensitive partner situations and fostering long-term connections.
• analytical skills: The role demands analytical skills to interpret trading volumes, retention rates, ROI, and behavioral trends for performance improvement.
• Commercial negotiation: Negotiation capability is necessary for discussing exclusive partnerships, tiered commissions, and co-marketing campaigns.

Who this role suits

• You are patient and prioritize long-term relationship building over quick wins.
• You possess high emotional intelligence and can navigate sensitive partner situations professionally.
• You are detail-oriented and self-driven, able to work effectively in a dynamic environment.
• You have a strong service mindset and approach partnerships with a collaborative mentality.

From the employer

• Manage and maintain relationships with existing affiliates, KOLs, trading communities, and strategic partners
• Drive affiliate performance growth across user acquisition, trading volume, retention, and revenue contribution
• Monitor affiliate performance metrics and identify abnormal behaviors, risks, or growth opportunities
• Handle affiliate concerns professionally, including commission disputes, competitor poaching, and operational escalations
• Collaborate with internal teams including Marketing, Product, Operations, Risk, Compliance, and Legal
• Design and execute joint campaigns, incentive programs, and partnership initiatives with affiliates
• Analyze affiliate ROI, trading behaviors, and lifecycle performance to improve overall ecosystem efficiency
• Identify and prevent potential risks such as wash trading, arbitrage abuse, multi-accounting, or non-compliant traffic sources
• Maintain strong market awareness of competitor affiliate programs, commission structures, and industry trends
• Support affiliate onboarding, due diligence, and long-term relationship development

Industry Experience

• Experience in Crypto, FX, CFD, Trading Platforms, or related financial industries
• Familiar with exchange affiliate ecosystems, commission structures, and rebate mechanisms
• Experience in Affiliate Marketing, Key Account Management (KAM), or B2B partnership management
• Strong understanding of affiliate lifecycle management and partner incentive systems

Core Competencies

• Strong relationship management and stakeholder communication skills
• Ability to handle sensitive partner situations with maturity and professionalism
• Good analytical skills with the ability to interpret trading volume, retention, ROI, and behavioral trends
• Commercial negotiation capability for exclusive partnerships, tiered commissions, and co-marketing campaigns
• Strong risk awareness regarding affiliate abuse, compliance concerns, and suspicious trading activities
• Cross-cultural communication skills; experience managing LATAM, MENA, SEA, or global markets is preferred

Personality & Mindset

• Patient, stable, and long-term relationship oriented
• Strong service mindset and partnership mentality
• High emotional intelligence and strong interpersonal sensitivity
• Able to detect early signals of affiliate churn, competitor engagement, or business decline
• Self-driven, detail-oriented, and capable of working in a fast-paced environment

Nice to Have

• Trading or quantitative trading background
• Experience in compliance, risk control, or partner due diligence
• Experience managing online communities or affiliate ecosystems
• Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.