Affiliate Relationship Manager - MENA

About the role

This role involves managing and growing relationships with key affiliates and channel partners, specifically within the MENA market. The position emphasizes long-term partnership development rather than new client acquisition. Responsibilities include driving affiliate performance in user acquisition and trading volume, monitoring metrics for growth opportunities or risks, and professionally addressing partner concerns such as commission disputes or operational escalations.

A core aspect of the role is strategic collaboration with internal teams like Marketing, Product, Operations, Risk, Compliance, and Legal to design and execute joint campaigns and incentive programs. The manager will analyze affiliate ROI and trading behaviors to enhance ecosystem efficiency. Success in this position means identifying and preventing potential risks like wash trading, arbitrage abuse, or non-compliant traffic sources, while staying informed about competitor programs and industry trends.

The ideal candidate will possess strong relationship management and communication skills, capable of handling sensitive partner situations with professionalism. Analytical abilities are crucial for interpreting performance data, and commercial negotiation skills are needed for exclusive partnerships and co-marketing efforts. A patient, service-oriented mindset with high emotional intelligence and an ability to detect early signs of partner churn or business decline are key attributes for thriving in this fast-paced environment.

The annual salary for this position ranges from $98,000 to $162,000.

Skills that matter here

• Crypto, FX, CFD, Trading Platforms: Experience in these financial industries is required to understand the market and affiliate ecosystems.
• Affiliate Marketing, Key Account Management (KAM), or B2B partnership management: This background is essential for managing existing relationships and driving partner performance.
• Relationship management and stakeholder communication: These skills are critical for maintaining long-term partnerships and collaborating with internal teams.
• Analytical skills: The role requires interpreting trading volume, retention, ROI, and behavioral trends to identify opportunities and risks.
• Commercial negotiation: This skill is used for establishing exclusive partnerships, tiered commissions, and co-marketing campaigns.
• Risk awareness: Understanding and mitigating affiliate abuse, compliance concerns, and suspicious trading activities is a key responsibility.

Who this role suits

• Someone who excels at nurturing long-term professional relationships rather than focusing on new business acquisition.
• An individual with a service-oriented approach, high emotional intelligence, and the ability to handle sensitive partner issues calmly.
• A person who is detail-oriented, self-driven, and capable of analyzing performance data to identify both growth opportunities and potential risks.
• A candidate with strong cross-cultural communication skills, particularly experienced in managing markets like MENA.

From the employer

• Manage and maintain relationships with existing affiliates, KOLs, trading communities, and strategic partners
• Drive affiliate performance growth across user acquisition, trading volume, retention, and revenue contribution
• Monitor affiliate performance metrics and identify abnormal behaviors, risks, or growth opportunities
• Handle affiliate concerns professionally, including commission disputes, competitor poaching, and operational escalations
• Collaborate with internal teams including Marketing, Product, Operations, Risk, Compliance, and Legal
• Design and execute joint campaigns, incentive programs, and partnership initiatives with affiliates
• Analyze affiliate ROI, trading behaviors, and lifecycle performance to improve overall ecosystem efficiency
• Identify and prevent potential risks such as wash trading, arbitrage abuse, multi-accounting, or non-compliant traffic sources
• Maintain strong market awareness of competitor affiliate programs, commission structures, and industry trends
• Support affiliate onboarding, due diligence, and long-term relationship development

Industry Experience

• Experience in Crypto, FX, CFD, Trading Platforms, or related financial industries
• Familiar with exchange affiliate ecosystems, commission structures, and rebate mechanisms
• Experience in Affiliate Marketing, Key Account Management (KAM), or B2B partnership management
• Strong understanding of affiliate lifecycle management and partner incentive systems

Core Competencies

• Strong relationship management and stakeholder communication skills
• Ability to handle sensitive partner situations with maturity and professionalism
• Good analytical skills with the ability to interpret trading volume, retention, ROI, and behavioral trends
• Commercial negotiation capability for exclusive partnerships, tiered commissions, and co-marketing campaigns
• Strong risk awareness regarding affiliate abuse, compliance concerns, and suspicious trading activities
• Cross-cultural communication skills; experience managing LATAM, MENA, SEA, or global markets is preferred

Personality & Mindset

• Patient, stable, and long-term relationship oriented
• Strong service mindset and partnership mentality
• High emotional intelligence and strong interpersonal sensitivity
• Able to detect early signals of affiliate churn, competitor engagement, or business decline
• Self-driven, detail-oriented, and capable of working in a fast-paced environment

Nice to Have

• Trading or quantitative trading background
• Experience in compliance, risk control, or partner due diligence
• Experience managing online communities or affiliate ecosystems
• Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.