Associate, Partner Success - Small Business

Remote $100k–$133k 2 months ago full-time quality 8.2/10
SalesforceTableau
  • Master Figure’s products and our value propositions to SMB partners
  • Build strong relationships with key partners while serving as primary day-to-day point of contact
  • Manage the application pipeline throughout the day – identifying the highest-potential leads, coordinating with partners, and funding deals
  • Address daily inquiries, via email and phone, from ISO/broker/lender partners
  • Educate partners on Figure’s partner technology stack and digital borrower application process
  • Provide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-market
  • Ensure compliance with regulatory requirements and company policies across all ISO/funder activities
  • Support the pipeline development and partner onboarding processes
  • Establish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.)
  • Optimize partner performance – including creative testing, payout optimization, and performance analysis
  • Contribute to partnership strategy development and market expansion initiatives
  • 2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services space
  • Understanding of small business finance and broker/ISO dynamics
  • Excellent relationship management and communication skills
  • Experience with CRM & analytics platforms (i.e., Salesforce, Tableau)
  • Experience with lender/funder platforms and processes (e.g. lead submission tools)
  • Exposure to the mortgage or secured lending space is a plus
  • Startup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus
  • Compensation Range: $65,000 - $88,000/yr
  • Variable: $35,000 - $45,000
  • OTE: $100,000 - $133,000/yr
  • Company equity in the form of RSUs
  • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Employer-funded life and disability insurance coverage
  • 11 Observed Holidays & PTO plan
  • Up to 12 weeks paid family leave
  • Continuing education reimbursement

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