Binance Accelerator Programme - Institutional Sales (APAC)

About the role

In this role, you will join Binance's Institutional Sales team, focusing on building and nurturing trust with a portfolio of major clients, including institutional and high-net-worth individuals. Your work will involve understanding client needs and expanding existing relationships through effective communication.

You will be responsible for analyzing user behavior and providing insights to improve customer service processes. Success in this position relies on your ability to work autonomously within a sales team, manage key customer relationships, and contribute to the overall growth of Binance's client base.

The salary range for this position is between $98,000 and $162,000.

Who this role suits

• You have a strong background in sales, particularly in customer acquisition and relationship management.
• You are adaptable and can thrive under pressure in a fast-paced environment.
• You possess excellent communication skills and are comfortable collaborating with diverse stakeholders.
• A passion for cryptocurrency and a willingness to engage with clients in a dynamic market are essential.

From the employer

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
• Expanding the relationships with existing customers by sustained communication, understanding of their needs
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback

• Sales experience (customer acquisition/ origination), having had a clear sales KPI
• Familiar with the use of a CRM tool
• Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
• Passionate about crypto. Industry experience would be of an advantage
• Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)