Binance Accelerator Programme - Institutional Sales (APAC)

About the role

This role focuses on building and maintaining strong relationships with institutional and VIP clients within the APAC region. The work involves acquiring new major clients and deepening engagement with existing ones through consistent communication and understanding their specific needs. Success in this position means effectively expanding the client portfolio and ensuring client satisfaction through tailored solutions.

A key part of this role is contributing to the development of customer service processes and management rules, as well as tracking key customer status. The individual will analyze user behavior to identify unmet needs, generate reports on key customer insights, and collaborate with internal departments to deliver optimal service and product feedback.

The ideal candidate will operate autonomously within a sales team, coordinating with regional teams and participating in events to secure new customers. This position requires strong communication and relationship management skills, along with the ability to work effectively under pressure in a fast-paced environment. A background in sales with clear KPIs and experience managing a portfolio of institutional clients is essential.

The listed salary for this role is between $98,000 and $162,000 USD per year.

Skills that matter here

• Sales experience (customer acquisition/ origination), having had a clear sales KPI: This role requires a proven track record in sales, specifically in acquiring new clients and meeting defined performance targets.
• Familiar with the use of a CRM tool: The ability to utilize CRM software is necessary for managing client interactions and tracking sales activities efficiently.
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc: Experience working with a diverse range of high-value institutional clients is crucial for success in this sales position.
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure: Effective communication and relationship building are fundamental for acquiring and retaining major clients, especially when navigating varied situations and high-pressure scenarios.
• Passionate about crypto. Industry experience would be of an advantage: A genuine interest in cryptocurrency is important, with prior experience in the industry being beneficial for understanding client needs and market dynamics.
• Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.: Proficiency in English is mandatory for global coordination, and additional language skills will be an asset for engaging with a diverse client base.

Who this role suits

• Someone with a strong background in sales who thrives on meeting clear performance indicators.
• An individual who is comfortable working independently within a broader team structure, taking initiative in client acquisition.
• A person skilled in building and nurturing long-term relationships with high-value institutional clients.
• Someone who is adaptable and can perform effectively under pressure while maintaining excellent communication.

From the employer

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
• Expanding the relationships with existing customers by sustained communication, understanding of their needs
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback

• Sales experience (customer acquisition/ origination), having had a clear sales KPI
• Familiar with the use of a CRM tool
• Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
• Passionate about crypto. Industry experience would be of an advantage
• Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)