Role in brief
SOFTSWISS seeks a Head of Project Operations to oversee strategic launch projects in the iGaming sector. This role involves ensuring operational readiness and collaboration across teams. Candidates with experience in iGaming and project coordination should consider applying.
About the role
In the role of Head of Project Operations at SOFTSWISS, you will lead the coordination of strategic launch projects within the iGaming industry. Your primary focus will be on managing cross-functional processes to ensure that all business streams are prepared for successful launches.
You will work closely with various teams, including Licensing, Product, and Marketing, to analyze target markets and regulatory requirements. Success in this position involves not only driving the launch processes but also monitoring post-launch performance and identifying areas for operational improvement.
The salary range for this role is between $51,750 and $86,250.
Who this role suits
- A candidate with a strong background in iGaming and project management.
- Someone who excels in coordinating multiple stakeholders and managing parallel workstreams.
- An individual who possesses excellent organizational and communication skills.
- A proactive person who takes ownership of tasks and can work independently.
From the employer
Key responsibilities
- Lead and coordinate end-to-end launch processes for new projects and brands.
- Manage collaboration between Licensing, Setup, Product, Payments, CRM, Support, Fraud, and Marketing teams.
- Analyze target markets, regulatory requirements, and operational specifics before launch.
- Ensure readiness across all business and operational streams before go-live.
- Build and optimize operational workflows and internal processes.
- Coordinate internal and external stakeholders involved in project execution.
- Monitor post-launch performance and operational stability. Identify risks, blockers, and process improvement opportunities.
- Work closely with Product and other internal teams to align priorities and delivery timelines.
- Support scaling and ongoing development of launched projects.
Required Experience
- Previous experience in iGaming.
- Experience with launch processes and cross-functional project coordination.
- Strong understanding of regulated markets and operational environments.
- Experience managing multiple stakeholders and parallel workstreams.
- Strong organizational and communication skills.
- Ability to work independently and drive execution.
- High level of ownership and proactivity.
Nice to have
- Experience launching projects in multiple markets.
- Understanding of payments, antifraud, CRM, or retention-related processes.
Main Advantages
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
Questions about this role
Is this position remote?
Yes, the position is remote.
What level of experience is required?
The role is a lead position requiring previous experience in iGaming and project coordination.
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