Head of Project Operations

About the role

The Head of Project Operations will lead and coordinate the end-to-end launch processes for new projects and brands within the iGaming environment. This involves driving cross-functional operational processes, ensuring all business streams are ready for launch, and supporting projects through their initial stabilization phases. The role requires navigating a fast-paced setting and ensuring seamless execution of strategic initiatives.

A key aspect of this position is managing collaboration across diverse internal teams, including Licensing, Setup, Product, Payments, CRM, Support, Fraud, and Marketing. The successful candidate will also coordinate with external stakeholders, build and optimize operational workflows, and analyze target markets and regulatory requirements to ensure compliance and smooth operations before go-live.

Success in this role means ensuring operational stability post-launch, monitoring performance, and proactively identifying risks and areas for process improvement. The Head of Project Operations will work closely with product teams to align priorities and delivery timelines, supporting the ongoing scaling and development of launched projects. A high level of ownership and proactivity is essential.

The annual salary for this position ranges from $51,750 to $86,250.

Skills that matter here

• iGaming: Experience in the iGaming industry is required to understand the specific operational and regulatory landscape of the role.
• launch processes: This role centers on leading and coordinating the entire lifecycle of new project and brand launches.
• cross-functional project coordination: The position demands managing collaboration and alignment across multiple internal and external teams.
• regulated markets: An understanding of regulated markets is necessary to navigate compliance and operational specifics before project launches.
• managing multiple stakeholders: The role involves coordinating various internal departments and external parties involved in project execution.

Who this role suits

• Someone who thrives in a fast-paced environment and can independently drive execution.
• A person with strong organizational and communication skills, adept at coordinating diverse teams.
• An individual who takes a high level of ownership and is proactive in identifying and addressing challenges.
• A professional with a strong understanding of operational environments and regulatory requirements.

From the employer

Key responsibilities

• Lead and coordinate end-to-end launch processes for new projects and brands.
• Manage collaboration between Licensing, Setup, Product, Payments, CRM, Support, Fraud, and Marketing teams.
• Analyze target markets, regulatory requirements, and operational specifics before launch.
• Ensure readiness across all business and operational streams before go-live.
• Build and optimize operational workflows and internal processes.
• Coordinate internal and external stakeholders involved in project execution.
• Monitor post-launch performance and operational stability. Identify risks, blockers, and process improvement opportunities.
• Work closely with Product and other internal teams to align priorities and delivery timelines.
• Support scaling and ongoing development of launched projects.

Required Experience

• Previous experience in iGaming.
• Experience with launch processes and cross-functional project coordination.
• Strong understanding of regulated markets and operational environments.
• Experience managing multiple stakeholders and parallel workstreams.
• Strong organizational and communication skills.
• Ability to work independently and drive execution.
• High level of ownership and proactivity.

Nice to have

• Experience launching projects in multiple markets.
• Understanding of payments, antifraud, CRM, or retention-related processes.

Main Advantages

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events