Role in brief
Alpaca is seeking a Product Manager to oversee account management and identity verification systems. This remote role is ideal for someone with extensive experience in fintech and product management, particularly in B2B contexts.
About the role
As a Product Manager at Alpaca, you will lead the strategy and execution for critical account management and identity verification systems. Your role will involve defining the product vision and collaborating with various teams to ensure compliance and a seamless user experience for financial institutions worldwide.
You will manage the lifecycle of different account structures and enhance features that cater to diverse client needs. Success in this role requires a strong understanding of financial services regulations and the ability to analyze key performance metrics to drive product improvements.
The salary for this role ranges from $105,000 to $175,000, reflecting the level of expertise required.
Skills that matter here
- User stories: This role involves authoring user stories to ensure clarity across teams.
- Brokerage infrastructure: You will work on developing account management systems within a brokerage context.
- Communication skills: Excellent communication is essential for leading cross-functional teams and influencing stakeholders.
- Agile development: Experience in agile environments will help in managing product development effectively.
- KYC/AML: You will lead strategies for KYC and identity verification processes.
- Data-driven: A data-driven mindset is necessary for tracking product performance and making informed decisions.
Who this role suits
- You have a strong background in product management, particularly in B2B or fintech sectors.
- You thrive in collaborative environments and can effectively communicate with diverse teams.
- You are detail-oriented and possess a deep understanding of regulatory complexities in financial services.
- You are passionate about financial markets and eager to create products that enhance access to financial services.
From the employer
Your Role:
As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience.
Things You Get To Do:
- Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services
- Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
- Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement)
- Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers
- Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements
- Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
- Work with go-to-market teams to enable adoption of new account features and onboarding flows
- Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement
Who You Are (Must-Haves):
- At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products
- Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems
- A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management
- Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams
- Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders
- Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
- A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
- Experience working in an agile development environment
Who You Might Be (Nice-to-Haves):
- A background in engineering
- Direct experience working in the fintech or brokerage industry
- Experience working in a globally distributed, remote-first company
- Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed)
- Experience with global identity verification providers and regulatory technology (RegTech)
How We Take Care of You:
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Questions about this role
Is this position remote?
Yes, this role is remote.
What level of experience is required?
The position requires at least 5 years of product management experience.
How can I apply?
You can apply through the company's website at https://alpaca.markets.