Product Support Engineer III - DLP

Zscaler · website
Remote $77k–$150k senior 3 months ago full-time quality 9/10
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DLP technologiesSymantec DLPMcAfee DLPForcepoint DLPUnix/LinuxWindowsPythonPowerShellServiceNowSalesforceJIRA
  • Serve as the primary contact for escalated DLP issues.
  • Provide advanced troubleshooting and resolution.
  • Perform root cause analysis and implement solutions.
  • Collaborate with cross-functional teams to improve products.
  • Maintain communication with customers during escalations.
  • 7+ years in technical support, 3+ years with DLP/CASB.
  • Expert knowledge of DLP technologies.
  • Experience with data loss prevention and CASB.
  • Understanding of Unix/Linux and Windows.
  • Strong data protection principles knowledge.
  • Comprehensive health plans.
  • Vacation and sick time off plans.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks.
Apply now →

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