Predictions & Digital Asset Markets Account Manager/Senior Manager

About the role

This role involves managing the complete lifecycle of relationships with liquidity providers, from initial prospecting and onboarding to continuous optimization across various product lines. Key responsibilities include negotiating commercial terms, fee structures, and service level agreements with a range of market participants, including Tier-1 and Tier-2 market makers, OTC desks, and algorithmic trading firms. The successful candidate will monitor and analyze liquidity quality metrics such as spread, depth, and fill rates to ensure optimal execution performance across spot, perpetuals, prediction contracts, and real-world asset instruments.

A significant part of the role is dedicated to developing liquidity for Crypto.com's prediction markets and tokenized real-world asset (RWA) products. This includes structuring market-making relationships, defining liquidity requirements, and onboarding specialized providers for event contracts and RWA products like on-chain fixed income and commodity-backed tokens. The Account Manager will collaborate with product and trading teams to ensure robust liquidity for new listings and will serve as an internal expert on market microstructure and trading dynamics for these emerging asset classes.

The position also requires strategic leadership to define and execute a global liquidity acquisition and retention strategy that aligns with the company's growth objectives, particularly in prediction markets and RWA trading. This involves setting and achieving revenue, volume, and spread targets related to liquidity provider activity. Cross-functional collaboration is essential, working with teams like Trading, Product, Engineering, Compliance, and Legal to ensure seamless integration and regulatory compliance, while advocating for platform improvements that attract and retain top-tier liquidity.

The listed salary range for this role is between $120,000 and $200,000 USD.

Skills that matter here

• client coverage: This role requires experience in managing client relationships, focusing on institutional liquidity providers.
• sales trading: Experience in sales trading is relevant for negotiating terms and managing commercial aspects of liquidity partnerships.
• institutional sales: The position involves engaging with institutional clients, requiring a background in institutional sales or similar roles.
• market-maker relationship management: Direct experience managing relationships with market makers is crucial for onboarding and optimizing liquidity providers.
• Regulated Market Structure: Deep knowledge of traditional financial frameworks and their differences from crypto venues is necessary for compliance and strategic planning.
• live client book: The role requires prior experience managing a client book, including pipeline hygiene, retention strategies, and post-trade workflows.

Who this role suits

• Someone with 3-8 years of experience in client-facing roles within financial or crypto exchanges.
• An individual who has directly covered or traded multiple asset classes, including spot, derivatives, or tokenized products.
• A professional comfortable with fast-paced communication environments, responding quickly to high-frequency trading clients.
• A person with a strong understanding of both traditional and crypto market structures and regulatory environments.

From the employer

Job Responsibilities:

• Liquidity Provider & Market Maker Management
• Own the end-to-end lifecycle of liquidity provider relationships — from prospecting and onboarding through to ongoing optimization and expansion across all product verticals.
• Negotiate commercial terms, fee structures, and SLAs with Tier-1 and Tier-2 market makers, OTC desks, algorithmic trading firms, and emerging RWA liquidity providers.
• Monitor and analyze liquidity quality metrics (spread, depth, fill rates) across spot, perpetuals, prediction contracts, and RWA instruments; work with providers to continuously improve execution performance.
• Identify and onboard specialist liquidity providers for prediction markets (event contracts, binary outcomes) and tokenized RWA products, building a new category of institutional flow on the platform.
• Predictions & RWA Liquidity Development
• Lead the liquidity strategy for Crypto.com's prediction markets product — structuring market-making relationships, defining spread and depth requirements, and onboarding event-contract specialists.
• Develop and manage RWA liquidity partnerships, including relationships with tokenized asset issuers, broker-dealers, and institutional counterparties active in on-chain fixed income, equities, and commodity-backed tokens.
• Work with the Product and Trading teams to define liquidity requirements for new RWA and prediction market listings, ensuring deep, resilient order books from Day 1.
• Serve as the internal subject matter expert on prediction market microstructure and RWA trading dynamics, advising leadership on partnership strategy and market development.
• Strategic Leadership
• Define and execute a global liquidity acquisition and retention strategy aligned with the company's growth objectives, product roadmap, and expansion into prediction markets and RWA trading.
• Set and deliver against quarterly and annual revenue, volume, and spread targets tied to liquidity provider activity across spot, derivatives, prediction contracts, and tokenized asset products.
• Cross-Functional Collaboration
• Partner closely with Trading, Product, Engineering, Compliance, and Legal teams to ensure seamless onboarding, API integration, and regulatory alignment across all product lines.
• Serve as the internal voice of the liquidity provider — advocating for platform improvements, new trading pairs (including RWA and prediction pairs), and infrastructure upgrades that attract and retain top-tier flow. Collaborate with the Institutional Sales and OTC teams to deliver a unified client experience for high-value counterparties.
• Market Intelligence & Industry Engagement
• Maintain deep expertise in global market microstructure, regulatory developments, and competitive dynamics across centralized and decentralized venues — with a particular focus on emerging prediction market platforms (e.g., Kalshi, Polymarket) and RWA issuance ecosystems.
• Represent the company at industry conferences, institutional roundtables, FIA Expo, and partner events to strengthen brand positioning and expand the liquidity provider pipeline.

Job Requirements:

• 3–8 years in client coverage, sales trading, institutional sales, or market-maker relationship management at an exchange, broker-dealer, FCM, prime broker, market maker, or crypto trading venue.
• Direct experience covering or trading at least two of: spot, listed derivatives (futures/options), perps, prediction/event contracts, RWAs, tokenized products.
• Regulated Market Structure: Deep knowledge of traditional financial frameworks (FCM, DCM, DCO, MiFID II) and how they differ from offshore crypto venues.
• Has run a live client book before, with real pipeline hygiene, retention thinking, and post-trade workflow exposure (settlement, margin calls, breaks).
• Comfortable in fast Slack/Telegram environments with HFT/prop clients who expect minute-level response times during market hours.

Benefits:

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Work Perks: crypto.com visa card provided upon joining.