Role in brief
Alpaca, a financial services company offering brokerage infrastructure, is seeking a Product Manager for Internal Tools. This role involves developing the roadmap for internal workflows, focusing on automation and AI to resolve operational challenges. It suits a product manager with a background in financial operations and a strong interest in process improvement and data-driven decision-making.
About the role
This role focuses on enhancing Alpaca's internal operations by transforming bottlenecks into scalable solutions. The Product Manager will own the roadmap for internal workflows and tooling, driving root cause analysis for complex operational problems. This involves designing systems, leveraging internal tools, AI, and workflow orchestration to improve efficiency and define success metrics and service level agreements.
A key aspect of the position is designing and managing the data framework used for selecting strategic projects. The Product Manager will also be responsible for writing specifications and mapping processes, ensuring clear documentation and understanding of operational flows. Collaboration with Sales and other Product teams is essential for managing operational capacity standards and evaluating build versus buy decisions for core platform components.
Success in this role means establishing robust internal tools and workflows that support Alpaca's ambitious vision as a licensed financial services company serving institutions globally. The ideal candidate will have a proven track record in product management or technical operations, bringing functional knowledge of brokerage or financial operations to improve the company's operational infrastructure.
The competitive salary for this full-time remote role ranges from $105,000 to $175,000 USD.
Skills that matter here
- Automation: This role will use automation to transform operational bottlenecks into scalable solutions and improve internal workflows.
- AI: The Product Manager will leverage AI as part of designing systems and workflow orchestration for internal tooling.
- Data proficiency: This skill is crucial for designing and managing the data framework used to select strategic projects and for understanding complex system boundaries.
- Process mapping: The role requires mapping processes to define clear operational flows and improve internal efficiency.
Who this role suits
- Someone with a background in product management or technical operations within financial services.
- An individual who excels at prioritizing tasks and making sound judgments.
- A person passionate about workflow automation and current AI trends.
- Someone who can effectively collaborate with various teams to manage operational capacity.
From the employer
- Own the product roadmap for Alpaca’s internal workflows and tooling.
- Drive root cause analysis and execute on complex operational problems.
- Design systems and leverage internal tooling, AI, and workflow orchestration.
- Define success metrics and SLAs, write specifications, and map processes.
- Design and manage the data framework for selecting strategic projects.
- Collaborate with Sales and Product to manage operational capacity standards.
- Drive Build vs. Buy evaluations for core platform components.
- Proven track record in Product Management or technical operations roles.
- Exceptional prioritization and judgment.
- Passion for workflow automation and AI trends.
- Strong functional knowledge of brokerage or financial operations.
- Experience with broker-dealer platforms, clearing firms, or trading infrastructure.
- Proficient with data, understanding complex system boundaries, and process mapping skills.
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Questions about this role
What is the remote work policy for this position?
This is a remote position open to candidates located in the Americas.
What is the salary range for this role?
The salary for this position ranges from $105,000 to $175,000 USD.
What kind of experience is required for this role?
Candidates should have a proven track record in Product Management or technical operations, functional knowledge of brokerage or financial operations, and experience with broker-dealer platforms or trading infrastructure.