Risk Review Junior Analyst

About the role

This role focuses on safeguarding the platform and its customers by reviewing transactions and accounts for suspicious activity. The work involves making decisions based on risk analysis, escalating complex cases, and following standard operating procedures for payment approvals or rejections. The primary goal is to protect the organization while maintaining a positive experience for legitimate customers.

As part of the Risk Review sub-team, the analyst will contribute to improving fraud prevention by providing insights for data models and reporting trends to compliance teams. This includes using historical data to correct false positives and reinstate affected accounts. The position offers comprehensive training and ongoing support.

Success in this position requires a strong analytical approach to investigate complex cases and customer accounts. The individual will need to understand risk management principles and become proficient with internal tools, with full training provided. The role is suited for someone who is eager to learn and contribute to a growing team that provides continuous coverage.

The salary range for this full-time junior role is between $70,000 and $90,000 USD annually.

Who this role suits

• Someone who enjoys detailed investigation and solving complex problems.
• A person who is eager to learn and adapt within a new and growing team.
• An individual with strong communication skills, particularly in English, for reporting and collaboration.
• A candidate who is flexible and can contribute to a team providing 24/7 coverage.

From the employer

• Review and analyze transactions and customer accounts for high-risk and suspicious activity, making decisions based on your risk analysis.
• Escalate cases to compliance or consult team members for secondary reviews when needed to ensure timely decision-making.
• Contribute insights to our data models, helping to continuously improve fraud prevention.
• Report trends to assist compliance teams in investigating suspicious activities and preventing fraud.
• Use historical data to identify false positives and reinstate impacted accounts.
• Approve or reject payments and follow SOPs based on your risk analysis, ensuring minimal disruption to legitimate customers.
• Work to protect the organization and our customers while ensuring a positive experience for all.

• Strong analytical mindset: You’ll be working with complex cases and investigating customer accounts in detail.
• Enthusiasm for learning new things and growing within the company.
• A strong appetite for investigation and a good understanding of risk management principles, with the ability to navigate multiple internal tools (training provided).
• Excellent written and spoken English skills.
• Flexibility: You’ll be part of a growing team that provides 24/7 coverage.
• A previous experience in risk operations (fraud, AML, trust & safety) is a plus.

• Comprehensive training and ongoing support to help you succeed in the role.
• The opportunity to contribute meaningfully to the safety and success of our platform and customers.