Risk Review Junior Analyst

About the role

In this role, you will be part of a newly formed Trust & Safety team, focusing on analyzing transactions and customer accounts to identify high-risk activities. Your work will directly contribute to the safety of the platform and the satisfaction of its users.

You will be responsible for making informed decisions based on your risk analysis, escalating cases as needed, and providing insights to improve fraud prevention efforts. Comprehensive training will be provided to ensure your success in safeguarding the organization and its customers.

The salary range for this position is between $70,000 and $90,000.

Skills that matter here

• analytical mindset: This role requires a strong analytical mindset to investigate complex cases and assess customer accounts.
• risk management principles: Understanding risk management principles is essential for making informed decisions about suspicious activities.
• communication skills: Excellent written and spoken English skills are necessary for reporting trends and collaborating with team members.

Who this role suits

• A detail-oriented individual who enjoys investigating complex cases.
• Someone eager to learn and grow within the company.
• A flexible team player who can adapt to the demands of a 24/7 coverage environment.
• An individual with a previous background in risk operations is a plus.

From the employer

• Review and analyze transactions and customer accounts for high-risk and suspicious activity, making decisions based on your risk analysis.
• Escalate cases to compliance or consult team members for secondary reviews when needed to ensure timely decision-making.
• Contribute insights to our data models, helping to continuously improve fraud prevention.
• Report trends to assist compliance teams in investigating suspicious activities and preventing fraud.
• Use historical data to identify false positives and reinstate impacted accounts.
• Approve or reject payments and follow SOPs based on your risk analysis, ensuring minimal disruption to legitimate customers.
• Work to protect the organization and our customers while ensuring a positive experience for all.

• Strong analytical mindset: You’ll be working with complex cases and investigating customer accounts in detail.
• Enthusiasm for learning new things and growing within the company.
• A strong appetite for investigation and a good understanding of risk management principles, with the ability to navigate multiple internal tools (training provided).
• Excellent written and spoken English skills.
• Flexibility: You’ll be part of a growing team that provides 24/7 coverage.
• A previous experience in risk operations (fraud, AML, trust & safety) is a plus.

• Comprehensive training and ongoing support to help you succeed in the role.
• The opportunity to contribute meaningfully to the safety and success of our platform and customers.