Senior HR Coordinator

About the role

This role involves comprehensive management of HR operations, ensuring smooth employee lifecycles from onboarding through performance reviews and offboarding. Key responsibilities include executing end-to-end onboarding processes, maintaining accurate HR records, and administering employee benefits. The coordinator will also be responsible for tracking HR reviews, performance, and career progression, contributing to a structured approach to employee development.

A significant part of this position is building and maintaining an "HR Operations Playbook" to document standard operating procedures, ensuring consistency and efficiency across all HR functions. The coordinator will own the HRIS, using Deel as the primary source of truth for employee data, and will conduct regular audits to maintain data accuracy. This includes managing compensation data and organizational charts.

The role requires partnering with Talent Acquisition to facilitate interview scheduling and the transition from offer to onboarding. Success in this position means generating quarterly reports on key HR metrics such as headcount, turnover, and time off, providing leadership with data for decision-making. The ideal candidate will identify and resolve inefficiencies in the employee lifecycle, demonstrating proactive problem-solving.

The listed salary range for this full-time remote Senior HR Coordinator position is $40,000 to $60,000 USD.

Skills that matter here

• HRIS: The role requires high fluency in HRIS, specifically using Deel as the canonical source of truth for all employee data and conducting regular audits.
• Performance Management: The coordinator will track all HR reviews, probation periods, bi-annual performance, and career progression.
• ATS tooling: The role involves partnering with Talent Acquisition and managing complex interview scheduling, likely utilizing ATS tools.
• Deel: Deel is the specific HRIS used, and the coordinator will own it as the primary source of truth for HR data.
• BambooHR: Experience with BambooHR is listed as a relevant skill, indicating familiarity with various HR platforms.
• Greenhouse: Experience with Greenhouse is listed as a relevant skill, indicating familiarity with various ATS platforms.

Who this role suits

• This person is meticulously organized, with an obsessive attention to detail, ensuring accuracy even in a fast-paced environment.
• They are a proactive problem-solver, capable of identifying inefficiencies in processes and proposing solutions without direct instruction.
• This individual can manage multiple priorities, balancing daily HR support tasks with long-term project development.
• They are adept at handling sensitive information with confidentiality and can translate complex policies into clear, simple language.

From the employer

What You’ll Do

• Be Ethena’s HR Oracle!
• Execute end-to-end onboarding for all new hires, ensuring 100% of equipment, accounts, background checks, and documentation are completed before day one.
• Manage the tracking of all HR reviews, probation, bi-annual performance. Track career progression, compensation reviews etc.
• Build and maintain a comprehensive "HR Operations Playbook" that documents every recurring SOP, from leave-of-absence tracking to termination checklists.
• Own the HRIS (we use Deel) as the canonical source of truth. Conduct full audits to ensure 100% accuracy of employee records, compensation data, and org charts with a regular validation cadence.
• Manage day-to-day enrollment and termination any and all team benefit plans, responding to all employee inquiries within a timely manner.
• Partner with Talent Acquisition to collate information for scorecards & JDs, manage complex interview scheduling, and facilitate the transition from offer letter to onboarding.
• Generate quarterly reports on headcount, turnover, and time off to provide leadership with actionable data.

What We’re Looking For

• 2+ years (many years more is good too) experience in a lean HR function for a small to medium size organisation.
• Obsessive attention to detail, ensuring everything is error-free even in a high output environment.
• High fluency in HRIS, Performance Management and ATS tooling (Deel, BambooHR, Greenhouse, Lever, Leapsom, PERK) with the ability to automate repetitive tasks and pull custom reports.
• A proven track record of identifying friction in the employee lifecycle and proposing innovative fixes without being asked.
• Ability to translate complex policies into simple language while handling sensitive health and disciplinary data with absolute confidentiality.
• Functional literacy in employment laws somewhere (we’re global, so you can’t know it all, but a foundation in at least a single region) and the ability to identify legal risks for escalation.
• Experience remaining effective during rapid organisational changes and the ability to balance long-term projects against daily HR support.