Technical Sales Representative - Italian Speaking

About the role

This role focuses on driving sales for Formlabs' 3D printing technology by consulting with customers and identifying their needs. Responsibilities include following up on sales inquiries, ensuring a positive customer experience, and recognizing opportunities for additional sales. The position also involves coordinating regular customer interactions and representing the company at events.

The successful candidate will undergo training to become proficient in additive manufacturing technology. They will work with key decision-makers to develop sales strategies and become an expert in Formlabs' offerings. This involves a blend of independent work and collaboration within a team setting.

Success in this position means effectively communicating with customers via various channels, managing customer relationships, and consistently meeting sales objectives. It requires a customer-focused approach, strong communication skills, and the ability to adapt and learn from sales interactions.

The salary for this position ranges from $33,750 to $56,250 USD annually.

Skills that matter here

• C1 or better fluency in German AND English: This role requires proficiency in German and English to effectively communicate with customers and internal teams.
• STEM-related field: A background in a STEM field provides the technical foundation necessary to understand and explain 3D printing technology to customers.
• customer focused: The role involves ensuring a positive customer experience and understanding client needs to drive sales.
• results-oriented: This position requires a drive to achieve sales targets and identify opportunities for growth.
• Able to work independently but thrive in a team environment: The role balances individual sales efforts with collaboration to achieve broader team goals.

Who this role suits

• A person who is naturally curious about technology and eager to learn about 3D printing.
• Someone who enjoys building relationships and prioritizing customer satisfaction.
• An individual who can handle rejection and adapt their approach in a sales context.
• A candidate who communicates effectively through various channels, including phone, video, and email.

From the employer

• Immediately benefit from state-of-the-art training sessions.
• Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology.
• Identify sales leads and follow up on inbound sales inquiries by phone and email.
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential.
• Coordinate regular touch points with customers to better understand their needs.
• Represent Formlabs at trade shows and onsite customer events.
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results.
• Become a knowledgeable champion of Formlabs technology.

• Bachelor's degree or equivalent in a STEM-related field.
• 0-3 years full-time work experience.
• C1 or better fluency in German AND English is required; additional European languages are a plus.
• Naturally curious and passionate about technology.
• A relationship builder who is customer focused and results-oriented.
• Able to work independently but thrive in a team environment.
• Able to effectively communicate with customers via phone, video & email.
• Have the ability to handle rejection, learn, and adapt.

• Robust equity program to build future wealth through RSUs.
• Catered on-site lunches (3x per week), snacks, beverages, & treats.
• Monthly 59.85 EUR mobility subsidy.
• Supplementary, opt-in German pension scheme.
• Wellness benefits including weekly yoga classes and free mental health sessions.
• Relocation support provided.
• Unlimited 3D prints.