Remote
$63k–$109k
middle
English ANY
2 months ago
full-time
quality 8.2/10
- Consult with clients to assess their finances and determine if debt settlement is a viable option.
- Handle inbound calls while also proactively reaching out to leads provided by the company.
- Educate clients on the debt settlement process, including how it works, potential risks, and benefits.
- Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution.
- Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through.
- Meet or exceed monthly sales targets and performance metrics set by the company.
- Ensure adherence to all state and federal laws, as well as company policies related to debt settlement.
- Keep up-to-date with changes in the debt settlement industry, including legal updates and market conditions, to provide informed advice to clients.
- Bilingual proficiency in English and Spanish.
- 2+ years of sales experience in a call center with a proven track record of success.
- Minimum of 1 year of experience in Debt Settlement, or a related field.
- Strong work ethic, self-motivation, and a results-driven attitude.
- Proficiency in using CRM systems and call center technology.
- Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation.
- Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively.
- Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment.
- Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions.
- Must be available to work evenings and/or weekends as required.
- Ability to work in a high-volume, fast-paced environment.
- UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month.
- Daily Pay Option – Get paid faster with flexible daily payout access.
- Paid Training – We invest in your success from Day 1.
- Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated.
- Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more.
- Career Growth & Leadership Opportunities – We promote from within.
- Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being.
- Paid Holidays – Enjoy time off with paid company holidays.
- 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings.
- Trusted Company – A+ BBB rating, 4.9 stars on Trustpilot, and a strong reputation in the industry.
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