Role in brief
Binance seeks an Institutional Sales professional for its Accelerator Programme. This role focuses on acquiring and managing relationships with key institutional clients in the crypto sector, driving client acquisition and service improvements. Candidates with a proven sales background, CRM tool experience, and an understanding of institutional finance will find this role suitable.
About the role
This position involves building and maintaining relationships with institutional and VIP clients globally. The work includes acquiring new customers, expanding existing accounts through ongoing communication, and understanding their specific needs. A core part of the role is to develop customer service processes and systems, establish management rules, and monitor client status to ensure effective service delivery.
The role requires analyzing user behavior to identify unmet needs and producing detailed customer analysis reports. This information will be shared across departments to develop optimal service solutions and provide product feedback. Success in this position means effectively growing the client portfolio and enhancing client satisfaction through strategic engagement and service development.
The team operates within Binance, a large global blockchain ecosystem known for its cryptocurrency exchange. The company serves over 300 million users across more than 100 countries, offering a wide range of digital asset products from trading to institutional services. This role contributes to Binance's mission of building an inclusive financial ecosystem.
The salary range for this position is between $37,000 and $150,000 USD.
Skills that matter here
- Sales experience (customer acquisition/origination), having had a clear sales KPI: This role requires a proven track record in sales, specifically in acquiring new customers and meeting defined sales targets.
- Familiar with the use of a CRM tool: The ability to use CRM software is essential for managing client relationships and tracking sales activities.
- Worked autonomously within a sales team: Candidates should be capable of independent work while contributing to overall team goals.
- Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks, etc.: Experience with a diverse institutional client base is necessary for targeting and engaging relevant customers.
- Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure: Effective communication and relationship-building are critical for managing high-value institutional clients and handling demanding situations.
- Passionate about crypto. Industry experience would be of an advantage: An interest in cryptocurrency is important, and prior experience in the industry is beneficial for understanding the market and client needs.
Who this role suits
- A person who thrives on building and nurturing long-term relationships with high-value clients.
- Someone who is self-driven and can manage their sales activities independently while contributing to a team.
- An individual who enjoys analyzing client behavior to uncover new opportunities and improve service offerings.
- A professional who is comfortable working under pressure and adapting to various situations in a fast-paced environment.
From the employer
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
- Expanding the relationships with existing customers by sustained communication, understanding of their needs
- Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
- Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback
- Sales experience (customer acquisition/origination), having had a clear sales KPI
- Familiar with the use of a CRM tool
- Worked autonomously within a sales team
- Experience in working with regional sales teams and in attending and hosting events to acquire new customers
- Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks, etc.
- Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
- Passionate about crypto. Industry experience would be of an advantage
- Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Questions about this role
What is the remote work policy for this role?
This position is a work-from-home arrangement, though specific arrangements may vary based on the business team's needs.
What level of experience is required for this position?
The role requires sales experience with a clear KPI, familiarity with CRM tools, and experience working autonomously within a sales team, particularly with regional teams and events.
How do I apply for this position?
The job description does not specify an application process, but typically, applications are submitted through the company's career portal or via a provided link.