Binance Accelerator Programme - Institutional Sales (SEA)

About the role

This role focuses on expanding Binance's institutional client presence in Southeast Asia. The core responsibility involves acquiring new major clients and deepening relationships with existing ones. This includes understanding client needs, communicating effectively, and ensuring client satisfaction through sustained engagement. The successful candidate will build trust and drive growth within a key market for Binance.

A significant part of the work involves developing and refining customer service processes and systems specifically for key institutional clients. This requires analyzing user behavior to identify unmet needs, generating detailed customer analysis reports, and collaborating with internal departments to deliver optimal service solutions and product feedback. The aim is to enhance the overall client experience and retention.

Success in this position means consistently meeting sales KPIs through effective client acquisition and relationship management. It requires working autonomously while also collaborating with regional sales teams. The ability to attend and host events for customer acquisition is also key. The role operates within a global organization that values a flat structure and a results-driven approach.

The annual salary for this role ranges from $98,000 to $162,000 USD.

Skills that matter here

• Sales experience (customer acquisition/ origination): This role requires a proven background in acquiring new clients and generating sales, with a clear history of achieving sales targets.
• CRM tool: Familiarity with customer relationship management tools is necessary for tracking client interactions and managing sales processes.
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks: The role demands prior experience working with a diverse range of high-value clients within the financial and trading sectors.
• Strong communication: Effective communication is essential for building trust, understanding client needs, and coordinating with internal teams and external partners.
• English: Fluency in English is a mandatory requirement for coordinating with international partners and stakeholders.
• Passionate about crypto: A genuine interest in cryptocurrency is important, with industry experience being an advantage for understanding the market and client needs.

Who this role suits

• Someone with a strong track record in sales, particularly in client acquisition and origination.
• A professional who is comfortable working autonomously within a sales team structure.
• An individual who thrives in a fast-paced environment and can manage pressure effectively.
• A candidate with prior experience engaging with institutional clients and a passion for the crypto industry.

From the employer

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
• Expanding the relationships with existing customers by sustained communication, understanding of their needs
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback

• Sales experience (customer acquisition/ origination), having had a clear sales KPI
• Familiar with the use of a CRM tool
• Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
• Passionate about crypto. Industry experience would be of an advantage
• Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)