Role in brief
MoonPay, a digital currency payments platform, seeks an HR Admin to manage employee lifecycle processes and HR systems. This role involves handling inquiries, onboarding, offboarding, and maintaining records. Candidates with 3-6 years of HR administration experience and familiarity with HR platforms like Workday, ADP, and Jira should apply.
About the role
This role focuses on supporting the employee lifecycle within MoonPay, a company specializing in digital currency payments. The core responsibilities include managing employee inquiries through a ticketing system, coordinating onboarding for new hires, and processing offboarding requests. Accuracy in documentation and maintaining employee records across various HR systems are key aspects of the position.
The HR Admin will be a central point of contact for employee support, requiring strong organizational skills and attention to detail. This position involves contributing to a knowledge base by documenting solutions, which helps streamline processes and improve efficiency for the People Team. The environment is remote and fast-paced, necessitating a proactive approach to problem-solving.
Success in this role means effectively triaging and resolving employee questions, ensuring smooth transitions for new and departing staff, and maintaining up-to-date and accurate HR data. The ability to leverage technology, including AI tools, to enhance HR workflows and automate routine tasks will be valuable for contributing to the team's overall effectiveness.
The annual salary for this position ranges from $120,000 to $230,000 USD.
Skills that matter here
- Workday: This system is used for maintaining employee records and managing various HR processes.
- ADP: Experience with ADP is relevant for payroll and HR administration tasks.
- Jira: This tool is used for monitoring and resolving employee inquiries within the People Team.
- AI tools: These tools are utilized to augment workflows and automate HR processes.
Who this role suits
- Someone with 3-6 years of HR administration or People Operations experience.
- An individual who is highly organized and pays close attention to detail.
- A proactive problem-solver who can manage multiple tasks in a remote setting.
- A candidate comfortable using HR systems and willing to integrate AI into their work.
From the employer
- Monitor the People Team Jira queue, triaging and resolving employee inquiries.
- Schedule onboarding sessions and support new hire profile setup.
- Process offboarding requests and ensure documentation accuracy.
- Maintain employee records across HR systems.
- Contribute to the knowledge base by documenting solutions.
- 3-6 years of experience in HR administration or People Operations.
- Strong organizational skills and detail-oriented approach.
- Experience with HR systems like Workday, ADP, or Jira.
- Ability to use AI to augment workflows and automate processes.
- Excellent problem-solving skills and a proactive mindset.
- Competitive salary package.
- Equity package and performance equity bonus.
- Unlimited holidays and hybrid working schedule.
- Private healthcare benefits and enhanced parental leave.
- Annual training budget and home office setup allowance.
Questions about this role
What is the remote work policy for this role?
This is a fully remote position, allowing you to work from anywhere.
What level of experience is required for this position?
Candidates should have 3-6 years of experience in HR administration or People Operations.
Which HR systems are relevant for this role?
Experience with HR systems such as Workday, ADP, and Jira is required.