Sales Manager

About the role

This Sales Manager role focuses on expanding BitMEX's retail trading platform by acquiring new users and fostering strategic partnerships. The work involves direct engagement with potential traders, cultivating relationships with affiliates and influencers, and enhancing the user journey from registration to active trading. A key aspect is developing and implementing retail-focused initiatives like trading competitions and educational content to attract and retain users.

Success in this position means consistently hitting ambitious user growth and acquisition targets, measured by key performance indicators such as new active users, retail deposits, and retention rates. The role requires monitoring market trends and competitor activities to ensure BitMEX remains a preferred platform for individual traders. Additionally, this manager acts as a conduit for retail user feedback, collaborating with product teams to drive feature improvements.

The team context for this role is remote-first and global, requiring a self-motivated individual who can work independently while contributing to overall company goals. BitMEX, established in 2014, specializes in crypto derivatives and is known for its security record and innovation, including inventing the Perpetual Swap. The platform offers low latency, deep liquidity, and a wide range of derivatives and spot trading options.

The compensation for this role is between $90,000 and $150,000 USD.

Skills that matter here

• Telegram: This role requires an active presence and networking skills within Telegram to engage with potential users and manage communities.
• Discord: An active presence and networking skills within Discord are necessary for community engagement and outreach to retail traders.
• X: This position requires an active presence and networking skills on X to connect with the crypto community and drive user acquisition.
• retail sales: Experience in retail sales is fundamental for identifying and onboarding new traders, as well as optimizing their journey on the platform.
• crypto derivatives: Strong knowledge of crypto derivatives, including perpetual swaps and margin trading, is essential for communicating product value to a retail audience.
• community management: Experience in community management is relevant for scaling networks of affiliates, influencers, and trading groups to drive referral traffic.

Who this role suits

• A person with a background in crypto or fintech retail sales, growth, or community management.
• Someone who understands crypto derivatives and can explain complex financial products clearly.
• An individual who is proactive in digital communities and skilled at networking on platforms like Telegram, Discord, and X.
• A self-starter capable of working effectively in a remote, global environment and consistently meeting aggressive growth targets.

From the employer

• Identify and onboard new retail traders through direct outreach and digital community engagement.
• Manage and scale a network of affiliates, influencers, and trading groups to drive consistent referral traffic.
• Optimize the user journey to increase the conversion rate from registration to active trading.
• Develop and execute retail initiatives such as trading competitions, deposit bonuses, and educational webinars.
• Monitor retail market trends and competitor activity to ensure the platform remains the top choice for individual traders.
• Act as the voice of the retail user by providing feedback to product teams for feature improvements.
• Track and report on growth KPIs including new active users, retail deposits, and retention.

• Experience in retail sales, growth, or community management within the crypto or fintech space.
• Strong knowledge of crypto derivatives, including perpetual swaps and margin trading.
• Ability to communicate complex financial products in simple, engaging terms for a retail audience.
• Active presence and networking skills within platforms like Telegram, Discord, and X.
• Proven track record of hitting aggressive user growth and acquisition targets.
• Self-motivated and capable of working effectively in a remote-first, global team.

• Work from home to help you find the perfect balance between work, family and personal life.
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave.
• A top tier & comprehensive medical, dental and vision policy for you and your dependents.
• Professional development allowance to support your career advancement.
• Access to our annual wellness benefits to cultivate your physical and mental growth.
• Beyond Border Remote Working policy, where you get to work away from your home country.
• Team building & offsite events to bring our global team closer.
• Life insurance coverage to provide a safety net for your family’s future.