Senior Account Manager (Fintech/Web3) - Renewals Expansions

Key Responsibilities

• Manage and grow relationships with Range's institutional clients across crypto, fintech, and payments.
• Support onboarding and ongoing engagement to ensure strong product adoption and customer success.
• Identify opportunities for account expansion, including upsells and cross-product adoption.
• Act as the first point of contact for client questions, helping troubleshoot issues and coordinate with product or engineering teams to resolve them quickly.
• Help clients debug product usage, interpret data outputs, and ensure they can successfully integrate and operate Range's tools.
• Gather structured client feedback and relay insights to product and leadership teams.
• Monitor account health and proactively engage clients to maintain strong relationships.
• Coordinate with product, engineering, and sales teams to address client needs and deliver solutions.
• Represent Range professionally in client conversations and industry settings.

What You Bring

• 4+ years of experience in account management, partnerships, customer success, or client-facing roles in fintech or web3.
• Familiarity with stablecoins or crypto-native financial infrastructure.
• Ability to build relationships and upsell.
• Comfort working with APIs, data outputs, or technical teams to troubleshoot client issues.
• Strong communication and relationship-building skills.
• Ability to translate technical products into clear conversations with clients.
• Highly organized and comfortable working in a fast-paced startup environment.

Bonus

• Experience working with compliance, risk, or blockchain analytics products.
• Experience in banking, fintech, or leading web3 data and infrastructure companies.

What We Offer

• Competitive salary + performance incentives
• Equity aligned with long-term growth
• High ownership and direct exposure to leadership
• Remote-first with global team
• Health and sports benefits
• Yearly international team off-sites