Senior Manager / Manager, Institutional Sales

About the role

This role involves actively sourcing and onboarding institutional clients across the APAC and EMEA regions. The focus is on engaging entities such as hedge funds, family offices, and trading firms, particularly those interested in prediction contracts and real-world asset (RWA) products. The successful candidate will educate prospects on product mechanics and use cases, positioning Crypto.com's full ecosystem to meet client needs.

A key part of the job is managing the client onboarding process from start to finish, working with internal teams like Legal and Compliance to ensure a smooth transition for new clients. After onboarding, the role transitions into relationship management, serving as the main contact for a book of business. This includes identifying opportunities for upselling and cross-selling new products, maintaining high client retention, and ensuring ongoing client satisfaction.

The position also requires providing market feedback to product and strategy teams, sharing insights on competitor platforms, the retail brokerage landscape, and regulatory trends specific to APAC and EMEA. This involves maintaining accurate sales records and forecasts within the CRM, tracking key performance indicators such as trading volume and assets under management to ensure sales targets are met or exceeded.

The salary for this position ranges from $100,000 to $150,000 annually.

Skills that matter here

• Institutional Sales: This role requires experience in institutional sales to proactively source, pitch, and onboard high-value clients.
• digital asset space: Candidates must have dedicated experience in digital assets, understanding spot/derivatives trading and custodial workflows.
• CFD products: A solid understanding of CFD products and the retail brokerage ecosystem is necessary for engaging relevant clients.
• prediction market structures: Familiarity with prediction market structures and tokenized real-world assets is key to driving product adoption.
• API connectivity, FIX protocol: Technical literacy in areas like API connectivity and FIX protocol is needed to discuss technical aspects with client teams.
• CRM: The role involves maintaining accurate sales activity and forecasts within a CRM system.

Who this role suits

• A person with a proven track record of meeting or exceeding sales quotas in a fast-paced environment.
• Someone who can navigate complex conversations with C-suite stakeholders and technical teams.
• An individual with an existing network of institutional contacts in APAC and/or EMEA.
• A professional who demonstrates agility and a 'startup' mindset, adapting to evolving market and regulatory conditions.

From the employer

• Pipeline Execution: Proactively source, pitch, and onboard institutional prospects — specifically targeting hedge funds, family offices, proprietary trading firms, retail/CFD brokers, and APAC- and EMEA-based asset managers with an appetite for prediction contracts and RWA products.
• Predictions & RWA Sales: Drive adoption of Crypto.com's prediction market contracts and tokenized RWA offerings among institutional clients; educate prospects on product mechanics, use cases, and risk profiles specific to event-driven and asset-backed instruments.
• Solution Selling: Effectively position the full Crypto.com ecosystem — Exchange, OTC desk, Custody, CFD liquidity, prediction contracts, and RWA instruments — to meet the specific needs of institutional traders, retail brokers, and portfolio managers.
• Onboarding Management: Drive the end-to-end onboarding process, coordinating with Legal, Compliance, and Operations to ensure a seamless "time-to-trade" for new clients across all product lines including prediction and RWA verticals.
• Relationship Management: Serve as the primary point of contact for your book of business, ensuring high retention and identifying opportunities to upsell or cross-sell prediction contracts, RWA instruments, and new exchange products.
• Market Insights: Provide "boots on the ground" feedback to the Product and Strategy teams on competitor prediction platforms (e.g., Kalshi, Polymarket), the retail/CFD broker landscape, RWA market developments, client pain points, and APAC- and EMEA-specific regulatory trends.
• Sales Reporting: Maintain accurate records of sales activity and forecasts within the CRM, providing regular updates on KPIs including Trading Volume, AUM, prediction contract notional, and RWA transaction flow.

• Experience: 4–8 years of experience in Institutional Sales, Business Development, or Relationship Management within FinTech, Traditional Finance, or a regulated derivatives/exchange environment. Open to mid-level (Manager) through senior (Senior Manager) profiles.
• Domain Knowledge: 2+ years of dedicated experience in the digital asset space, with solid understanding of spot/derivatives trading, custodial workflows, and familiarity with prediction markets or RWA products.
• CFD & Retail Broker Understanding: Solid understanding of CFD products and the retail brokerage ecosystem — including broker-LP relationships, A-book/B-book models, and how retail flow interacts with institutional liquidity. Hands-on experience at or selling into a CFD/retail broker strongly preferred.
• Predictions & RWA Familiarity: Working knowledge of prediction market structures (event contracts, binary outcomes) and/or tokenized real-world assets (on-chain fixed income, equities, commodity-backed tokens); hands-on sales or BD experience in either vertical a strong plus.
• Network: An existing network of institutional contacts across APAC and/or EMEA — crypto-native funds, HFT firms, asset managers, family offices, and retail/CFD brokers — with demonstrated interest in emerging digital asset verticals.
• Technical Literacy: Ability to discuss API connectivity, FIX protocol, sub-account structures, and on-chain settlement mechanics with client technical teams.
• Execution Focus: A proven track record of meeting or exceeding individual sales quotas and volume targets across multiple product types.
• Communication: Strong presentation skills with the ability to navigate complex conversations with Portfolio Managers, Operations Heads, Broker CEOs, and C-suite stakeholders on topics spanning crypto derivatives, CFDs, prediction markets, and RWA tokenization.
• Agility: A "startup" mindset with the ability to pivot quickly as market conditions, product offerings, and regulatory environments evolve across APAC and EMEA.

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Work Perks: crypto.com visa card provided upon joining
• Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.